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Product Instance

A software product installed on a particular device. E.g. ‘Autodesk AutoCAD Civil 3D 2023’ on ‘Sarah-PC’

Product Instance Attributes

Name Type Description
Organisation Product Record ID Organisation Product Record

Sample Values:
3139899
3140071
3140075
Machine Record ID Machine Record

Sample Values:
1305837
1305809
1306142
Package Vendor String The product package vendor as read from the Windows registry (Add/Remove Programs Manufacturer), AppX or AppV repository or imported from an external source e.g. SCCM, MAP, etc.

Sample Values:
Microsoft Corporation
Autodesk
Intel Corporation
Package Title String The product package name as read from the Windows registry (Add/Remove Programs Name), AppX or AppV repository or imported from an external source e.g. SCCM, MAP, etc.

Sample Values:
Windows 10 Enterprise
Windows 7 Enterprise
Windows Server 2016 Standard
Package Version String The product package version as read from the Windows registry (Add/Remove Programs Version), AppX or AppV repository or imported from an external source e.g. SCCM, MAP, etc.

Sample Values:
10.0 (17134)
10.0 (19044)
16.0.4266.1001
Install Path String File path of product installation

Sample Values:
C:\Program Files\Common Files\Microsoft Shared\Office16
C:\Program Files\intel
Install Date Date The date the product was installed. If installation date is not available, the date Sam360 first discovered the installation is used instead.
Uninstall Date Date The date the product was uninstalled
Last Update Date Date The date when the product was last scanned, either as part of a Sam360 inventory scan or product import from an external source e.g. SCCM, MAP, etc.
Is Installed Boolean Indicate the installation state of a product e.g. Not Installed, Installing, Installed, Install Failed

Enum Values

  • False
  • True
Install Source String File path of original installation media

Sample Values:
C:\MSOCache\All Users\{90160000-0011-0000-1000-0000000FF1CE}-C\
Product Key String Product Key
Sku Type Enum Indicates whether the product SKU is a Microsoft or Other SKU

Enum Values

  • None
  • Microsoft
Language Number A code to indicate the product language e.g. 1033 (English – United States), 2057 (English – Great Britain), etc.

Sample Values:
1033
2048
3082
Product Activation Key String A code used to activate a product e.g. FFE83-XQXJF-RHRYG-RD7RQ-GRED3
Product Activation User String The username of the user who activated the product i.e. installed the product
Product Serial Number String Product Serial Number
Product SKU String Product SKU
Product Info String Product Info
Product GUID String Product GUID
Product Upgrade Code String Product Upgrade Code
Parent Display Name String Parent Display Name

Sample Values:
Microsoft Office Professional Plus 2016
Autodesk Revit 2016
Autodesk ReCap Photo
WMIPath String WMIPath
Uninstall String String A command that can be executed to manually uninstall the product e.g. MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}

Sample Values:
MsiExec.exe /X{90160000-002C-0409-1000-0000000FF1CE}
Quiet Uninstall String String Quiet Uninstall String

Sample Values:
“C:\ProgramData\Package Cache\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}\vcredist_x64.exe” /uninstall /quiet
Product ID String Product ID
Registered Organisation String Registered Organisation

Sample Values:
Contoso Group
Registered Owner String Registered Owner

Sample Values:
User
Administrator
Installed By User String Installed By User
URL Info About String URL Info About

Sample Values:
http://www.autodesk.com
http://www.intel.com/support/go/wireless_support
URL Update Info String URL Update Info

Sample Values:
http://www.kaspersky.com/productupdates
http://support.dell.com
Size String Size
Contact String Contact

Sample Values:
NVIDIA Corporation
Intel® Customer Support
Help Telephone String Help Telephone

Sample Values:
1-916-377-7000
+353-1-5666390
Help Link String Help Link

Sample Values:
http://go.microsoft.com/fwlink/?LinkId=133405
Estimated Size Number Estimated Size

Sample Values:
1366
129
Display Icon Path String File path of icon that represents the product
Comments String Comments

Edit User Role Required: SAM User

Operating System Product Boolean Operating System Product

Enum Values

  • False
  • True
Package Type Enum Package Type e.g. AppV, MSI, Appx, etc.

Enum Values

  • Unknown
  • MSI
  • AppV
  • AppX
  • Custom Installer
AppV Components String List of components included in AppV package (According to package ‘Asset Intelligence’ data)
AppV GUID String GUID of AppV package
SWID Entitlement Required Boolean SWID Entitlement Required

Enum Values

  • False
  • True
SWID Software ID String SWID Software ID

Sample Values:
Windows-10-Enterprise
Windows-10-Pro
SWID Activation Status String SWID Activation Status

Sample Values:
activated
unlicensed
SWID Channel Type String SWID Channel Type

Sample Values:
VOLUME
TRIAL
SWID Customer Type String SWID Customer Type

Sample Values:
VOLUME
TRIAL
SWID Serial Number String SWID Serial Number
SWID Data File File SWID Data File
Is Installation Approved Enum Has this product installation been approved? Not all products need to be approved. By default, products that require a license need to be approved, but this can be overridden

Edit User Role Required: SAM User

Enum Values

  • Approval Not Required
  • Approval Required
  • Approval Pending
  • Approved
  • Approval Rejected
  • Unspecified
IsAppV String Is this an AppV package

Sample Values:
True
False
IsAppX String Is this an AppX package

Sample Values:
True
False
Add/Remove Programs Name (Including Edition) String Same as ‘Add/Remove Programs Name’ except updated to include edition when ‘Add/Remove Programs Name’ doesn’t include edition e.g. SQL Server, Exchange Server, Visual Studio >=v2017 etc

Sample Values:
Windows 10 Enterprise
Windows 7 Enterprise
Windows Server 2016 Standard
Add/Remove Programs Manufacturer (Non Blank) Number Same as ‘Add/Remove Programs Manufacturer’ except uses a default value if ‘Add/Remove Programs Manufacturer’ is empty
Add/Remove Programs Version (Non Blank) Number Same as ‘Add/Remove Programs Version’ except uses a default value if ‘Add/Remove Programs Version’ is empty

Sample Values:
2016
11
19
Modify Name String Update product name by adding translations, removing unnecessary text, extracting edition etc.

Remote Uninstall Details

Name Type Description
Supports Remote Uninstall Enum Does this software product support remote uninstallation through Sam360. Some products may misstate their ability to be remotely uninstalled.

Enum Values

  • Unknown
  • No
  • Possible
  • Probable
  • Yes
Remote Uninstall Status Enum If remote uninstall of this product instance has been initiated, what is the current uninstall status? i.e. Uninstall Pending, Succeeded or Failed

Enum Values

  • Unspecified
  • Uninstall Pending
  • Uninstall Succeeded
  • Uninstall Failed
Remote Uninstall Result String Result description of remote uninstall of this product instance

SQL Server Attributes

Name Type Description
SQL Service Types String (SQL Server Installations Only) List of services running on this SQL Server installation e.g. Reporting Services, Analysis Services, etc.

Sample Values:
Database Engine Services
SQL Database Engine Services Boolean (SQL Server Installations Only) Flag to indicate if this SQL Server installation includes Database Engine Services

Enum Values

  • False
  • True
SQL Reporting Services Boolean (SQL Server Installations Only) Flag to indicate if this SQL Server installation includes Reporting Services

Enum Values

  • False
  • True
SQL Analysis Services Boolean (SQL Server Installations Only) Flag to indicate if this SQL Server installation includes Analysis Services

Enum Values

  • False
  • True
SQL Integration Services Boolean (SQL Server Installations Only) Flag to indicate if this SQL Server installation includes Integration Services

Enum Values

  • False
  • True
SQL Collations String (SQL Server Installations Only) The set of collations on this SQL Server installation
SQL Instances String (SQL Server Installations Only) List of the SQL Server instances running on this SQL Server installation
SQL Is Clustered Enum (SQL Server Installations Only) Flag to indicate if this SQL Server installation is clustered, True, False or Unspecified

Enum Values

  • No
  • Yes
  • Unspecified
SQL Cluster Names String (SQL Server Installations Only) SQL cluster (or clusters) associated with this SQL Server installation
SQL HA Mode Enum (SQL Server Installations Only) SQL Server High Availability Mode for this SQL Server installation

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • Active
  • Passive
SQL ISV Licensor String (SQL Server Installations Only) Vendor name if licensed through separate ISV license

Edit User Role Required: SAM User

Product Instance License Attributes

Name Type Description
Has Software Assurance Enum Has Software Assurance

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • Yes
  • No
Cost Center String Cost Center

Edit User Role Required: SAM User

Instance Owner String Instance Owner

Edit User Role Required: SAM User

External Connector Licensing Required Enum External Connector Licensing Required

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • Yes
  • No
License Program Group Assigned Enum License Program Group Assigned

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • VL
  • OEM
  • Retail
  • ISV
  • MPN
License Program Group Assigned Method Enum License Program Group Assigned Method

Enum Values

  • Unspecified
  • Automatic
  • User Specified
Office Component Name String Component name used by Microsoft Office Installer e.g. PROPLUS, O365ProPlusRetail, HomeBusinessRetail, VISSTD
License Required Count (Calculated) Number License Required Count (Calculated)
License Required Count Calculated Note String License Required Count Calculated Note

Sample Values:
Licensed by physical host
Generic license requirement calculation applied
8 Cores. Windows Server: Minimum 16 cores
License Required Count (Override) Number License Required Count (Override)

Edit User Role Required: SAM User

License Required Count (Effective) Number License Required Count (Effective)

Edit User Role Required: SAM User

User CAL Required Count (Override) Number User CAL Required Count (Override)

Edit User Role Required: SAM User

Device CAL Required Count (Override) Number Device CAL Required Count (Override)

Edit User Role Required: SAM User

VM Installation Type Enum Internal flag to indicate if this product is installed on a machine directly or on a VM host

Enum Values

  • Direct Installation
  • VM Installation
  • Unspecified
License Product Name String License Product Name

Edit User Role Required: SAM User

License Product Edition String License Product Edition

Edit User Role Required: SAM User

License Product Version String License Product Version

Edit User Role Required: SAM User

Organisation License Product ID Number Organisation License Product ID

Sample Values:
3139899
3140075
3140069
License Type Enum License Type

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • User
  • Device
  • Named Device
  • User CAL
  • Device CAL
  • Processor
  • Core
  • Site
  • Concurrent Device
  • Concurrent User
  • Server And CAL
  • User Access
  • Device Access
  • Host
  • MSDN
  • Windows Client Active SA
  • VDA
  • SQL Technology
  • SQL Passive Node
  • Office 365
  • Server
  • CAL
  • Royalty Free
  • User VDA
  • Device VDA
Activation Status Enum Microsoft product license activation status. E.g. Licensed, In Grace Period, Unlicensed etc

Enum Values

  • Unlicensed
  • Licensed
  • OOB Grace
  • OOT Grace
  • Non Genuine Grace
  • Notifications
  • Extended Grace
  • Deprecated1
  • Unknown
  • Deprecated2
Activation Status Reason String Microsoft product license activation status reason
Activation Status Reason Description String Microsoft product license activation status reason description

Sample Values:
Success
The Software Licensing Service reported that current state is not genuine
The Software Licensing Service reported that the computer could not be activated using the Key Management Service (KMS)
Activation License Family String Microsoft product license activation license family

Sample Values:
Professional
Enterprise
ServerStandard
Activation License Description String Microsoft product license activation license desciption

Sample Values:
Windows(R) Operating System, RETAIL channel
Windows(R) Operating System, VOLUME_KMSCLIENT channel
Activation Extended Key String Microsoft product license activation extended product key ID
KMS Server String Microsoft product license activation discovered key management service server name
Activation Channel String Microsoft product license activation product key channel

Sample Values:
Retail
Volume:GVLK
OEM:NONSLP
OEM:DM
Evaluation End Date String Microsoft product license activation license evaluation end date
Grace Period End Date Date Microsoft product license activation grace period end date
Channel String Product Channel i.e. Retail, Volume, OEM, Partner, MSDN, VM Activation, Unknown (Microsoft Products Only)

Sample Values:
Retail
Volume
OEM
Channel Details String Product Channel i.e. Retail, VL, OEM, Partner, MSDN, Unknown (Microsoft Products Only) plus details such as Subscription, Trial, Activation Type etc

Sample Values:
Retail
Volume (KMS Client Key)
OEM (COA NSLP)
Channel (CIDC) String Product Channel in format required by Microsoft CIDC i.e. Retail, VL, OEM, Partner, MSDN (Microsoft Products Only)

Sample Values:
Retail
VL
OEM
License Type (Effective) Enum The products license type e.g. UserLicense, DeviceLicense, DeviceCAL, ConcurrentUser, etc.

Edit User Role Required: SAM User

Enum Values

  • Unspecified
  • User
  • Device
  • Named Device
  • User CAL
  • Device CAL
  • Processor
  • Core
  • Site
  • Concurrent Device
  • Concurrent User
  • Server And CAL
  • User Access
  • Device Access
  • Host
  • MSDN
  • Windows Client Active SA
  • VDA
  • SQL Technology
  • SQL Passive Node
  • Office 365
  • Server
  • CAL
  • Royalty Free
  • User VDA
  • Device VDA

Click To Run Attributes

Name Type Description
CTR Email String Microsoft Click-To-Run registered email address
CTR Excluded Apps String Microsoft Click-To-Run excluded applications
CTR Media Type String Microsoft Click-To-Run media type
CTR OSPP Ready Boolean Microsoft Click-To-Run OSPP ready

Enum Values

  • False
  • True
CTR Device Based Licensing Boolean Microsoft Click-To-Run device based licensing

Enum Values

  • False
  • True
CTR Tenant GUID String Microsoft Click-To-Run Azure Tenant GUID
CTR Tenant Name String Microsoft Click-To-Run Azure Tenant Name

Product Instance Usage Attributes

Name Type Description
Last Used Date When was the product last used
#Users (7d) Number How many users have used this product instance in the last 7 days
#Users (1m) Number How many users have used this product instance in the last month
#Users (3m) Number How many users have used this product instance in the last 3 months
#Distinct Usage Days (7d) Number How many distinct days has this product instance been used in the last 7 days
#Distinct Usage Days (1m) Number How many distinct days has this product instance been used in the last 1 month
#Distinct Usage Days (3m) Number How many distinct days has this product instance been used in the last 3 months
Usage Minutes (7d) Number The total amount of time in minutes a product instance has been used in the last 7 days
Usage Minutes (1m) Number The total amount of time in minutes a product instance has been used in the last month
Usage Minutes (3m) Number The total amount of time in minutes a product instance has been used in the last 3 months
Usage Hours (7d) Number The total amount of time in hours a product instance has been used in the last 7 days
Usage Hours (1m) Number The total amount of time in hours a product instance has been used in the last month
Usage Hours (3m) Number The total amount of time in hours a product instance has been used in the last 3 months
#Distinct Apps Used (7d) Number How many distinct applications belonging to this product instance have been used in the last 7 days
#Distinct Apps Used (1m) Number How many distinct applications belonging to this product instance have been used in the last month
#Distinct Apps Used (3m) Number How many distinct applications belonging to this product instance have been used in the last 3 months

Actions

Name Description Role Required
Uninstall Selected Products – Tenant Administrator
Mark Selected Products As Approved – Tenant Administrator
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